{"id":37,"date":"2026-10-10T15:21:59","date_gmt":"2026-10-10T07:21:59","guid":{"rendered":"https:\/\/gulfline-industrial.top\/index.php\/warranty-returns\/"},"modified":"2026-10-11T17:35:47","modified_gmt":"2026-10-11T09:35:47","slug":"warranty-returns","status":"publish","type":"page","link":"https:\/\/gulfline-industrial.top\/index.php\/warranty-returns\/","title":{"rendered":"Warranty &#038; Returns"},"content":{"rendered":"\n<style>\nhtml,body{overflow-x:hidden}\n.gl-band{background:radial-gradient(760px 340px at 84% 26%,rgba(226,87,30,.20),rgba(226,87,30,0) 66%),repeating-linear-gradient(135deg,rgba(255,255,255,.035) 0 2px,rgba(255,255,255,0) 2px 12px),linear-gradient(152deg,#081726 0%,#10283f 52%,#1b3c5c 100%);color:#fff;padding:46px 24px 50px;border-bottom:4px solid #e2571e;margin-left:calc(50% - 50vw);margin-right:calc(50% - 50vw)}\n.gl-band-in{max-width:1120px;margin:0 auto}\n.gl-band h1{font-size:33px;line-height:1.2;font-weight:800;color:#fff;margin:0}\n.gl-band p{color:#b9c8d6;font-size:16.5px;max-width:780px;margin:12px 0 0}\n@media(max-width:900px){.gl-band h1{font-size:26px}.gl-band{padding:34px 20px 38px}}\n<\/style>\n<div class=\"gl-bandwrap\"><section class=\"gl-band\"><div class=\"gl-band-in\">\n<h1>Warranty &amp; Returns<\/h1>\n<p>What is covered, for how long, and how to file a claim if something is wrong on arrival.<\/p>\n<\/div><\/section><\/div>\n\n\n<p class=\"wp-block-paragraph\">Gulfline Industrial stands behind every order we ship. The policy below explains what is covered and how to raise a claim.<\/p>\n\n<h3 class=\"wp-block-heading\">What is covered<\/h3>\n\n<p class=\"wp-block-paragraph\">Products are covered against defects in material and workmanship, and against any mismatch with the specifications confirmed in your order and the material test certificates.<\/p>\n\n<h3 class=\"wp-block-heading\">Claim window<\/h3>\n\n<p class=\"wp-block-paragraph\">Claims must be raised in writing within 30 days of arrival at your destination port or warehouse. This is the window agreed on every order.<\/p>\n\n<h3 class=\"wp-block-heading\">How to raise a claim<\/h3>\n\n<p class=\"wp-block-paragraph\">Send us photos or videos of the affected items together with the packing list and material test certificate numbers. Our team reviews every claim and replies within one working day of receiving the full evidence.<\/p>\n\n<h3 class=\"wp-block-heading\">How we resolve claims<\/h3>\n\n<p class=\"wp-block-paragraph\">For confirmed defects we arrange replacement in your next shipment, an agreed discount, or a credit note. We do not close a claim until you confirm the resolution.<\/p>\n\n<h3 class=\"wp-block-heading\">What is not covered<\/h3>\n\n<p class=\"wp-block-paragraph\">Damage caused by improper storage, installation or use outside the agreed specification is not covered by this policy.<\/p>\n\n\n<style>\n.gl-float{position:fixed;right:18px;bottom:20px;z-index:99999;display:flex;flex-direction:column;gap:10px;align-items:flex-end}\n.gl-float a{text-decoration:none !important;border:0}\n.gl-wa{display:inline-flex;align-items:center;gap:9px;background:#25D366;color:#fff !important;font-weight:700;font-size:14.5px;padding:12px 18px;border-radius:30px;box-shadow:0 6px 18px rgba(0,0,0,.22);transition:background .18s}\n.gl-wa:hover{background:#1eb257;color:#fff !important}\n.gl-wa svg{width:20px;height:20px;fill:#fff;flex:0 0 auto}\n.gl-top{width:42px;height:42px;border-radius:50%;background:#10283f;color:#fff !important;display:flex;align-items:center;justify-content:center;box-shadow:0 6px 18px rgba(0,0,0,.22);font-size:17px;line-height:1;transition:background .18s}\n.gl-top:hover{background:#e2571e;color:#fff !important}\n@media(max-width:600px){.gl-wa span{display:none}.gl-wa{padding:13px;border-radius:50%}}\n<\/style>\n<div class=\"gl-float\">\n<a class=\"gl-wa\" href=\"https:\/\/wa.me\/860000000000\" target=\"_blank\" rel=\"noopener\" aria-label=\"Chat on WhatsApp\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M17.5 14.4c-.3-.2-1.8-.9-2.1-1s-.5-.2-.7.1-.8 1-1 1.2-.4.2-.7.1a8.6 8.6 0 0 1-2.5-1.6 9.5 9.5 0 0 1-1.7-2.2c-.2-.3 0-.5.1-.6l.5-.6a2 2 0 0 0 .3-.5.6.6 0 0 0 0-.6c-.1-.2-.7-1.7-.9-2.3s-.5-.5-.7-.5h-.6a1.2 1.2 0 0 0-.9.4A3.6 3.6 0 0 0 5.5 8a6.3 6.3 0 0 0 1.3 3.4 14.3 14.3 0 0 0 5.5 4.9 6 6 0 0 0 3.7.7 3.4 3.4 0 0 0 2.3-1.6 2.8 2.8 0 0 0 .2-1.6c-.1-.2-.3-.2-.6-.4z\"\/><path d=\"M12 2a10 10 0 0 0-8.6 15L2 22l5.2-1.4A10 10 0 1 0 12 2zm0 18.2a8.2 8.2 0 0 1-4.2-1.1l-.3-.2-3.1.8.8-3-.2-.3A8.2 8.2 0 1 1 12 20.2z\"\/><\/svg><span>WhatsApp Us<\/span><\/a>\n<a class=\"gl-top\" href=\"#top\" onclick=\"window.scrollTo({top:0,behavior:'smooth'});return false;\" aria-label=\"Back to top\">&#8593;<\/a>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Warranty &amp; Returns What is covered, for how long, and how to file a claim if something is wrong on [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-37","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/gulfline-industrial.top\/index.php\/wp-json\/wp\/v2\/pages\/37","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gulfline-industrial.top\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gulfline-industrial.top\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gulfline-industrial.top\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gulfline-industrial.top\/index.php\/wp-json\/wp\/v2\/comments?post=37"}],"version-history":[{"count":3,"href":"https:\/\/gulfline-industrial.top\/index.php\/wp-json\/wp\/v2\/pages\/37\/revisions"}],"predecessor-version":[{"id":132,"href":"https:\/\/gulfline-industrial.top\/index.php\/wp-json\/wp\/v2\/pages\/37\/revisions\/132"}],"wp:attachment":[{"href":"https:\/\/gulfline-industrial.top\/index.php\/wp-json\/wp\/v2\/media?parent=37"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}